Holiday Cancellation Policy
You may amend your booking (camping pods excluded) up to 14 days before start date if we can accommodate the change. If you'd like to stay longer, subject to availability at the time, the difference in costs is due on arrival. No refunds will be given if you leave before the end of the booked holiday. Camping pod amendments must be made prior to 21 days of the start date.
Cancellation charges for pitches and pods are payable by you as follows:
- more than 28 days notice – 50% of the cost
- 28 days and under – 100% of the holiday cost.
If either a pitch or pod is cancelled within 48 hours of booking, the full amount of the due fees will be returned.
Please check your dates carefully!
If we have to cancel for any reason before your holiday is due to start, you are entitled to a full refund of the money you have paid. We recommend that you consider taking out separate insurance to cover any loss.